Privacy Policy

This Privacy Policy explains how OpenMarkets Network Inc. ("OpenMarkets," "we," "us," or "our") collects, uses, discloses, and protects information in connection with our websites, the OpenMarkets mobile application, and related services (collectively, the "Services"). By using the Services, you agree to the practices described here.

1Who we are & scope

OpenMarkets provides execution infrastructure that consolidates and routes orders across third-party trading venues. This policy applies to personal information we process as a controller (or business) when you use the Services. It does not cover the independent privacy practices of the third-party venues or other services you connect or link to, which are governed by their own policies.

2Information we collect

Information you provide

• Account information — name, email address, phone number, username, and password.
• Identity verification — where identity or eligibility checks are required, they are performed by the connected partner venues under their own terms; OpenMarkets does not operate a separate identity-verification process.
• Communications — messages you send to support and related metadata.

Information from connected venues

When you connect a third-party venue account, we receive and securely store the access tokens or credentials, account identifiers, balances, positions, orders, and trading activity necessary to display your information and route orders on your behalf. We use this access only to provide the Services at your direction, and we protect connection data with encryption and other industry-standard safeguards.

Information collected automatically

• Device & usage — IP address, device identifiers, app version, operating system, pages/screens viewed, and interactions.
• Cookies & similar technologies — including analytics tags such as Google Tag Manager/Analytics (see Cookies & analytics).

Information from third parties

Identity, fraud-prevention, and analytics partners, and the venues you connect.

3How we use information

• Provide, operate, maintain, and improve the Services, including consolidating prices and routing orders across connected venues;
• Comply with applicable legal, regulatory, and compliance obligations;
• Detect, prevent, and address fraud, abuse, and security incidents;
• Communicate with you, including service, security, and support messages;
• Analyze usage and measure and improve performance; and
• Comply with law and enforce our Terms of Use.

4How we share information

• Service providers / processors — hosting, analytics, identity verification, customer support, and similar vendors acting on our behalf;
• Connected venues — to route and execute the orders you initiate;
• Legal & safety — to comply with law, regulation, legal process, or governmental request, and to protect rights, safety, and property;
• Corporate transactions — in connection with a merger, acquisition, financing, or sale of assets; and
• With your consent or at your direction.

We do not sell your personal information.

5Connected venue accounts

The Services let you connect accounts you hold at third-party venues so we can display your information and route orders. Your funds and positions remain with those venues; we act as a connectivity and routing layer. Each venue is an independent third party with its own terms and privacy policy, and we are not responsible for their data practices. You can disconnect a venue at any time from your dashboard or menu panel in the app.

6Cookies & analytics

We and our partners use cookies and similar technologies to operate the Services and understand usage, including Google Tag Manager and Google Analytics. You can control cookies through your browser settings and opt out of certain analytics.

7Data retention

We retain personal information for as long as needed to provide the Services and for legitimate business or legal purposes, including regulatory recordkeeping (which, for financial and identity records, may be a number of years). In general, we keep personal information only as long as needed for the purposes described above and to meet our legal retention obligations.

8Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, port, restrict, or object to the processing of your personal information, and to withdraw consent.

California (CCPA/CPRA)

California residents may have the right to know, delete, and correct personal information, to opt out of the "sale" or "sharing" of personal information, to limit the use of sensitive personal information, and to non-discrimination for exercising these rights. The categories of personal information we collect are described under Information we collect above. OpenMarkets has not been in operation for a full prior 12-month period, so there is no earlier collection or disclosure history to report; we will update this section as that history accrues. We do not sell your personal information. You may exercise any California right, including opting out, by emailing support@openmarkets.ai.

EEA / UK (GDPR)

If you are in the EEA or UK, you have the rights described above and may lodge a complaint with your supervisory authority. The data controller is OpenMarkets Network Inc. (address under Contact us below). The Services are currently directed to users in the United States and are not offered to individuals in the EEA or UK; we have therefore not appointed an Article 27 representative or a data protection officer, and will designate them if and when we offer the Services in those regions.

To exercise any right, contact us at support@openmarkets.ai. We will verify your request as required by law.

10Account & data deletion

You can request deletion of your account and associated personal information by emailing support@openmarkets.ai with the subject "Account deletion request." We will process the deletion subject to information we are legally required to retain.

11Children

The Services are not directed to children and are intended only for individuals who are at least 18 years old, or the minimum age required by each connected partner if higher. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will take appropriate steps.

12International data transfers

We currently process and store personal information in the United States. We do not transfer personal information internationally at this time. If this changes, we will implement appropriate safeguards for cross-border transfers (such as Standard Contractual Clauses) and update this policy.

13Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the "Last updated" date above, and will provide additional notice where required by law.

14Contact us

OpenMarkets Network Inc.
718 N Washington Ave, Minneapolis, MN 55401
Email: support@openmarkets.ai